BIRD DOG SERVICE SOLUTIONS' July 2013 COMMENTARY
Why Business Should Deal Direct Over a Remote Call Center with their Phone Service & Merchant Processing
For every $100 procured in product and/or service by means of dealing direct, $68 of that goes directly back into the exchange of the local economy by means of taxes, payroll & other expenditures. In sharp contrast, dealing with call center only brings back $43 to the local economy (Gwinnett Daily Post July 11th edition 2012).
Hence, think of your cash strapped local economy when you are shopping. If you go the route of being anonymous in opting to procure any service via a Call Center, you are in essence contributing to the shortchanging your community by not assisting in sustaining its libraries, firefighters,& teachers. The only thing you are doing is lining the pockets of a remote teleweasle who probably will not spend their commission in your state! Besides, if you are a local merchant, the supposed convenience of Internet anonymity normally doesn’t reciprocate in throwing back business your way too.
Champagne Taste with a Budweiser Budget: When getting a new system installed one has to realize nothing in this world is truly free so don't be seduced by salesy spin - you either pay for the equipment in the upfront (normally this reflects lower monthly monitoring & limited or no contractual terms) or in the back end (where the installation charge is lowered with a high monthly monitoring cost combined a long term contractual agreement to cover the invested risk of the provide time+material expeditures). Normally, companies offering low cost installations with high monitoring rates prove to be more expensive in the long run when weighing out the cost of installation & cost of overall monitoring over the contracted term. It is up to you to decide what route is best fit.